Contact
Getting hold of us
Three routes, by subject. Corrections are read first and acted on fastest, because a wrong claim on a gambling page can cost a reader money.
What we cannot help with
First Deposit is an independent publisher, not a bookmaker. We have no access to any operator's systems and no account of yours exists here.
- We cannot open, close, verify, credit, unlock or investigate an operator account.
- We cannot release a withheld withdrawal or apply a bonus to your account.
- We cannot see your bets, balance, documents or FICA status.
- We cannot intervene in a dispute with an operator.
A dispute goes to the operator's own complaints route first, and then to the provincial regulator named on its licence. Every operator page here names that regulator, which is the one part of this we can genuinely help with.
If this is about gambling harm
Do not wait for an email reply. The National Responsible Gambling Programme helpline is 0800 006 008, 24 hours, free from any South African number, or WhatsApp 076 675 0710. More support routes.
For operators and affiliate managers
Use the commercial address. Note in advance that position on this site is set by measured search demand and cannot be bought, and that an offer figure is only published from a first-party page of yours with a recorded date. The method is public so there is no need to ask what it would take.